Terms and Conditions

We provide high-end headsets, tracking gear, and gaming platforms. You agree to use this equipment carefully.

• Follow staff instructions for putting on and taking off the headsets.
• Stay within your assigned physical play zone to avoid collisions.
• If equipment breaks due to intentional misuse, you may be charged for repairs.

Our schedule is busy, and spaces are limited. We ask that you respect our booking process.

• You can book a spot up to two weeks in advance.
• Cancellations must be made at least 12 hours before the start time to get a full refund or session credit.
• Late arrivals may lose their spot so we can start the group on time.

Monthly plans give you the best access to the studio. Here is how billing works:

• Fees are charged automatically on the same day each month.
• You can pause your plan for up to one month per year without extra fees.
• To cancel, please notify us at least 7 days before your next billing date.

Virtual reality workouts are intense physical exercise. By participating, you confirm that you are physically fit to do so.

• Wear comfortable athletic clothing and clean indoor shoes.
• Stop playing immediately if you feel dizzy, nauseous, or unwell.
• We are not responsible for lost or stolen personal items in the locker rooms.